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Frequently Asked Questions


Questions About Logo Design Service

Q. How long does it take before I can see the initial logo concepts?
A. Depending upon your package, your logos will be delivered within 2 to 3 business days.


Q. What does Rush Delivery mean?

A. Using our rush delivery option, you can see your initial logo design concepts within 24 hours. An additional fee according to the package will be added to your order.


Q. What if I don't like any of the initial logo concepts?

A. You have the option to either request a revision or a refund. Read our refund policy and money back guarantee section for details.


Q. How many changes to the logo can I make?

A. All our packages come with unlimited rounds of revision. We aim to keep our customers satisfied and we will make changes/revisions until you are agreed and satisfied with your logo design.


Q. What is the difference between a "redraw" and a "revision"?

A. Revisions are improving upon the existing logo concepts with respect to their color, size, font etc. whereas a redraw is designing a whole new logo from scratch.


Q. How can I claim a refund?

A. If you are not satisfied with your design, you can claim a refund. This refund offer becomes void if you approve the initial design concepts, request changes and revisions in the concepts. Read our Refund Policy.


Q. Can I submit my own ideas for my logo?

A. Yes. You are welcome to send in your ideas and our team of designers will incorporate those in your logo. You can submit your ideas in your creative brief while placing the order.


Q. Do I own the copyrights of the design of my logo?

A. Yes. Logoinn™ transfers all the ownership rights of your logo to you. You can use it however you want to without seeking any permission from us.


Q. Can you redo / improve my existing company logo?

A. Yes. You can send in your existing logo and we will redraw it according to your instructions and will submit you with new file formats for printing and publishing.


Q. How will the final files of my logo design be delivered?

A. Your final file formats will be delivered to you via email and will also be available for download from your ‘My Account’ area on our website.

Q. What are CMYK colors?

A. CMYK colors are used for off-set printing purposes. Prints include standard colored stationary etc.


Q. What if I want my logo in RGB colors?

A. CMYK colors are convertible to RGB colors (also known as screen colors). However, when printing with RGB colors, the colors will not be accurate. Thus, they are best used for websites only.


Q. Can you please look at our web site and see if you can help us design a better logo?

A. Yes, send us your company’s URL, we will examine your web site and create a logo for your company based on the company’s ideology and business concept.


Q. What software do you use to create the logo design?

A. Our designers work with Adobe Illustrator for the logo design work.